Returns & Exchanges
At Turf Games, we want to ensure you have the right gear for your peak performance; if you are not satisfied with your purchase, you can return unworn items within 30 days of delivery. All returned products must be in their original packaging with tags attached to be eligible for a full refund.
Initiate Your Return
Log into our returns portal using your order number and email address to select the items you wish to send back.
Pack Your Gear
Place the items in their original packaging, ensuring all labels and tags remain intact to meet our quality standards.
Ship It Back
Affix the prepaid shipping label provided by our portal and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing